Promise For Mac
PROMISE Technology is committed to providing high quality service and support to its customers. Our technical support is limited to PROMISE branded retail products. Different OEM manufacturers may have made unique modifications to the PROMISE hardware or software and they are responsible for supporting their products. PROMISE does not offer support on any of the following:. Controllers sold under another vendors' name. Systems such as those from Dell, Gateway, Micron, NEC, Fujitsu or others that may include a PROMISE controller.
Motherboards which have an embedded PROMISE controller If you have purchased any of the products listed above, please contact the vendor from whom you purchased the product for technical support.
The CineStation can be connected directly at 10 Gb Ethernet speeds to a MacBook Pro with SANLink2 10GBase-T (copper) or 10G SFP+ (optical). Apr 28, 2017 hi there, we've recently bought the Pegasus 2 R8 for our edit workstation - which has been amazing. Such a good piece of storage equipment. Though with the decline of everything Apple in the pro world we've switched out the Mac and put in a custom built PC with Windows 10 (64bit).
Hi Pieter, Does it have any specific pattern? Does it happen when you try to copy large files?
Have you tried connecting this unit to a different computer to see if the issue follow? Have you tried with a known working thunderbolt cable? Go to the link below to download the later drives. Kindly install the latest version of drives to see how it works. If you still have the same issue, please go to to register the product and create a support ticket with the latest subsystem report and the MAC profiler for further investigation. Go to the below link to download the latest version of the utility.
Follow the below step to save the subsystem report for further investigation. Open Promise Utility. Click subsystem information icon on the top of the window. Click the lock symbol in the left bottom corner of the screen to unlock the utility. Click on save service report button to save the subsystem report.
Promise For Children Partnership
Regards Pradeep C.